Refund Policy

The Maj Refund Policy

Last Updated: 24 Dec 2024

Thank you for choosing The Maj.
We appreciate your trust in our services. Please take a moment to review our refund policy below:

1. Final Sale:
– All purchases are final and non-refundable.
2. Exceptions:
– The Maj may offer credit vouchers equivalent to the refund amount.
– In some cases, a monetary refund can be processed if The Maj has the customer’s account details and it is agreed upon in writing.
– Refunds, when processed, will be done only through the original mode of payment.

3. Non-Refundable Situations:
– nsuccessful deliveries arising from the recipient not being present at the time of delivery at the address supplied by the sender.
– Decreased product quality due to an incorrect delivery address supplied by the sender, or a re-route requested by the sender.
– Product quality problems caused by improper handling by the recipient.

Contact Information for Issues:
info@themaj.online